Integration Overview & Technical FAQ
Overview
This article describes how Agentnoon integrates with enterprise HR systems (such as Workday) to support organizational design, workforce planning, and scenario modelling. It is intended for technical and HRIT audiences responsible for data integrations, security, and platform architecture.
1. Integration Principles
What is the purpose of the Agentnoon integration?
Agentnoon consumes workforce and organizational data from a customer’s system of record to enable:
Organizational design and scenario modelling
Headcount, span-of-control, and layer analysis
Cost and workforce planning projections
Agentnoon is not a system of record. It is a planning and analytics platform that reflects source-system data and allows controlled modeling without altering upstream systems.
Is the integration read-only or bi-directional?
Most customers begin with a one-way (read-only) integration from their HR system into Agentnoon.
Initial implementations focus on ingestion and modeling
Bi-directional integrations (writing changes back to the HR system) are typically introduced later
Bi-directional workflows are process-driven and customer-specific
Only a minority of customers implement bi-directional integrations, and usually after governance and approval workflows are mature.
Does Agentnoon update data in the HR system?
No, not in the initial implementation.
Organizational changes are:
Modeled and evaluated in Agentnoon
Approved outside the platform
Executed in the HR system using existing processes
Future-state integrations may allow approved scenarios to generate draft changes (e.g., positions or requisitions), depending on customer requirements.
2. Data Requirements & Structure
What data is required at a minimum?
The minimum data required to construct an organizational hierarchy is:
Employee ID
Manager ID
All additional data fields are optional and configurable.
What types of data can be ingested?
Agentnoon can ingest any data associated with employees or positions, including:
Job codes, job families, and titles
Supervisory organization or reporting structure
Location attributes
Compensation data (salary, rate cards, projections)
Demographic attributes
Custom or calculated fields from the source system
Any field provided can be used in org charts, filters, analytics, and reporting.
Do employee and position data need to be sent separately?
No.
Agentnoon supports a single flat file that combines employee and position attributes. During configuration, fields are designated as either employee-level or position-level data.
3. Data Refresh & Change Management
How often should data be refreshed?
Refresh cadence is configurable and customer-defined.
Common patterns include:
Weekly refresh (most common; balances freshness and stability)
Daily refresh (used in high-volume or fast-changing environments)
Should full files or incremental changes be sent?
Full file refreshes are strongly recommended.
Benefits include:
Cleaner and more predictable data state
Easier recovery from upstream data issues
Lower long-term maintenance complexity
Incremental (delta-only) feeds are generally discouraged for initial implementations.
How are terminated employees handled?
Terminated employees are supported.
Customers define a retention window, commonly:
3 months
6 months
12 months
Older termination data can be excluded to reduce data volume and improve performance.
4. Effective-Dated & Future Data
Does Agentnoon support future-dated records?
Yes.
Agentnoon respects effective dates, including:
Future hires
Future promotions
Future compensation changes
This enables accurate forecasting and scenario modeling.
What happens if a future hire is rescinded?
If a future hire is no longer present in the most recent data feed:
The individual is removed or marked unoccupied
The change is reflected automatically in the core dataset
Previously created scenarios remain unchanged until a user explicitly refreshes them.
5. Integration Methods & Connectivity
What integration methods are supported?
Agentnoon supports multiple enterprise integration patterns:
SFTP file transfer
HR system Report-as-a-Service (RaaS)
API-based integrations
The chosen method depends on customer architecture and existing integration standards.
Are standard field specifications available?
Yes.
Agentnoon provides:
Sample file layouts
Field mapping guidance
Connectivity documentation for SFTP, RaaS, and APIs
Final field selection is driven by customer reporting and planning needs.
6. Custom & Calculated Fields
Can custom or calculated fields be ingested?
Yes.
Agentnoon accepts:
Customer-defined calculated fields
Custom attributes not delivered by the HR system vendor
These fields can be fully leveraged in analytics and reporting.
Can source data be overridden in Agentnoon?
Yes, with caution.
Source-system data is respected by default
Overrides are supported for special cases
Long-term corrections should be made upstream in the system of record
7. Environments & Testing
What environments are provided?
Agentnoon provides three standard environments:
Development
Staging
Production
What data should be used in each environment?
Recommended approach:
Development: Sample or scrubbed data
Staging: Near-production data with sensitive fields removed
Production: Full production data
This allows functional testing, performance validation, and secure rollout.
8. Security & Access Control
Does Agentnoon support role-based access control?
Yes.
Access control operates at two levels:
Access Groups – control which organizational segments a user can view
Access Roles – control which data fields a user can access
Examples:
Restricting compensation visibility
Limiting access to sensitive demographic attributes
Constraining users to specific business units or teams
Who defines access policies?
Access policies are defined by the customer and enforced by Agentnoon. Typical stakeholders include HR leadership, IT, security, and compliance teams.
9. Typical Implementation Path
A common customer implementation follows this sequence:
Initial pilot group onboarded
One-way ingestion from HR system
Org modeling and analytics adoption
Gradual expansion to additional users
Optional evaluation of bi-directional workflows
Most customers adopt a phased rollout to ensure data quality and governance.
10. Common Design Decisions During Implementation
Data refresh cadence
Termination data retention window
Required vs optional fields
Access and security model
Long-term bi-directional integration roadmap
Summary
Agentnoon integrations are designed to be flexible, scalable, and aligned with enterprise HR architectures. Customers retain full control over data, governance, and process design while enabling advanced organizational modeling and workforce analytics.
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