Importing Data via SFTP
Securely importing data via SFTP enables you to automate and manage large-scale data transfers directly into Agentnoon
Prerequisites
To begin using Agentnoon’s SFTP data import service, the following setup is required:
Step 1. SSH Key and IP Whitelisting
You must provide:
A valid SSH public key
Your corporate IP address range to be whitelisted
Once received and configured by the Agentnoon team, you will be granted access to the appropriate regional SFTP server.
Step 2. SFTP Server Regions
SFTP endpoints based on the region where your data is hosted:
United States (US)
sftp-us.agentnoon.co
Europe (EU)
sftp-eu.agentnoon.co
Singapore
sftp-singapore.agentnoon.co
Australia
sftp-australia.agentnoon.co
Doha
sftp-doha.agentnoon.co
UAE
sftp-uae.agentnoon.co
Please connect to the SFTP server corresponding to your data region.
Step 3: Connection Parameters
Protocol
SFTP
Port
22
User
Your Board ID (see below)
Auth
SSH key authentication
Step 4: How to Find Your Board ID
The Board ID is a unique identifier for your organization on Agentnoon and serves as your SFTP username. To locate it:
Log in to the Agentnoon platform.
If you're logged into Agentnoon, you can find your Board ID directly from the URL in your browser. It appears after the last forward slash in the URL. For example:
URL:
https://app.agentnoon.com/bd_xk2ENLcqdzZCZANji3YCBU
Board ID:bd_xk2ENLcqdzZCZANji3YCBU
Use this Board ID as the username when connecting to the SFTP server.
IP Addresses for Whitelisting
Provide the following IPs to your network security team if needed:
US
34.122.221.102
Doha
34.18.16.168
UAE
4.161.49.183
Best Practices and Troubleshooting
File Format Consistency: Uploaded files must follow the agreed-upon file structure and format. Please refer to the specific documentation shared with your team or contact support for formatting specs.
Data Refresh: After the data is processed:
The connected organization’s data will refresh within 20 minutes.
Users may need to refresh their browser 2–3 times to clear cached data and view updated information.
Timeout error: This typically indicates your IP is not yet whitelisted. Contact your IT team to verify your public IP and share it with Agentnoon.
File not processed: Ensure the file structure matches the required format. Incorrect formats will not be imported.
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