Integrating Agentnoon with Okta using SAML

SAML integration allows for Okta initiated sign up and login using application tile

Step 1. Create a New App Integration in Okta

  1. Create a new app integration with SAML preset

  1. On the 1st page type in app name: Agentnoon and add a logo

Step 2. Configure SAML Settings

  1. On the second page, enter the following SAML configuration:

    1. Name ID format

      1. EmailAddress

    2. Attribute Statements

      1. Name: firstName, Value: user.firstName

      2. Name: lastName, Value: user.lastName

Step 3. Skip the Feedback Page

  1. Click Finish to complete the app integration.

  2. You may skip the third (feedback) page.

Step 4. Share SAML Metadata with Agentnoon

From the integration overview:

  1. Go to the Sign On tab.

  2. Click View SAML setup instructions (right sidebar).

  1. Share all 3 properties with Agentnoon:

    1. Identity Provider Single Sign-On URL

    2. Identity Provider Issuer

    3. X.509 Certificate

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