shield-quarteredData Security & Privacy

Data security, privacy, and compliance

Agentnoon is committed to protecting your organizational data with industry-leading security practices, compliance certifications, and transparent privacy policies.

Security Certifications & Compliance

Agentnoon maintains rigorous security standards and complies with major data protection regulations:

Compliance Certifications

SOC 2 Compliant

  • Independent third-party audit of security controls

  • Validates security, availability, and confidentiality

  • Annual audits ensure continued compliance

GDPR Compliant

  • Full compliance with EU General Data Protection Regulation

  • Data subject rights fully supported

  • Privacy by design and by default

ISO 27001 Certified

  • International standard for information security management

  • Systematic approach to managing sensitive data

  • Regular audits and continuous improvement

Data Encryption

Agentnoon protects your data using industry-standard encryption at every stage.

Encryption at Rest

All data encrypted at rest:

  • Customer data stored with industry-standard encryption

  • Database encryption enabled

  • File storage encrypted

  • Backup data encrypted

Encryption in Transit

All data encrypted in transit:

  • TLS 1.2+ encryption for all connections

  • HTTPS enforced across the platform

  • Secure API communications

  • Encrypted data transfers during integrations

Encryption standards:

  • Industry-standard encryption algorithms

  • Regular security updates and patches

  • Cryptographic key management best practices

Access Controls & Authentication

Agentnoon provides robust access controls to ensure only authorized users can access your data.

Authentication Options

Single Sign-On (SSO):

  • SAML 2.0 support

  • Integration with Okta, Azure AD, Google Workspace

  • Centralized identity management

Multi-Factor Authentication (MFA):

  • Optional MFA for additional security

  • Reduces risk of unauthorized access

  • Support for authenticator apps

Access Management

Role-Based Access Control (RBAC):

  • Admin, user, and custom roles

  • Granular permissions per role

  • Field-level access controls

Access Groups:

  • Scope access by department, location, or custom attributes

  • Control who can view, edit, or export data

  • Flexible permission configurations

Session Management

Automatic session security:

  • Auto-timeout after period of inactivity

  • Secure session handling

  • Session invalidation on logout

Audit Logging

Agentnoon tracks user activity to maintain security and accountability.

What is logged:

  • User login and logout events

  • Data access (who viewed what)

  • Data modifications (who changed what)

  • Export activities

  • Admin actions

  • Permission changes

Audit log features:

  • Timestamps for all events

  • User identification

  • Action details

  • Available to administrators

Use cases:

  • Security investigations

  • Compliance audits

  • Troubleshooting access issues

  • Understanding data changes

Data Privacy

Data Ownership

Your data is yours:

  • You own your organizational data

  • Agentnoon processes data on your behalf

  • You control who accesses your data

  • You can export or delete your data at any time

Data Retention Policy

Data lifecycle:

  • Data retained while your account is active

  • Data retained for 30 days after account termination

  • After 30 days, all customer data is permanently deleted

  • Backups purged after retention period

Right to Deletion (GDPR)

Data deletion supported:

  • Customers can request data deletion at any time

  • Data removed within 30 days of termination

  • Permanent deletion of all customer data

  • Confirmation provided upon completion

Data Export for Compliance

Export your data anytime:

  • Export organizational data to CSV or Excel

  • Export user lists and permissions

  • Export audit logs

  • Self-service export via platform

  • API access for automated exports

Infrastructure & Data Residency

Cloud Platform

Agentnoon:

  • Hosted on Google Cloud Platform (GCP)

  • Enterprise-grade infrastructure

  • 99.9%+ uptime SLA

  • Automated backups and disaster recovery

Dayforce SWP:

  • Hosted on Microsoft Azure

  • Redundant infrastructure

  • High availability and performance

Data Residency Options

Global infrastructure:

Agentnoon offers data residency in multiple regions to support data sovereignty requirements:

  • United States (US)

  • European Union (EU)

  • Australia (AUS)

  • United Arab Emirates (UAE)

Benefits:

  • Comply with local data protection laws

  • Reduce latency for global teams

  • Meet data residency requirements

Note: Contact your account manager to configure data residency for your organization.

Security Best Practices for Users

To maximize security, we recommend:

For Administrators

  1. Enable SSO - Centralize identity management

  2. Require MFA - Add extra layer of security

  3. Configure access groups - Limit access to need-to-know basis

  4. Review audit logs regularly - Monitor for unusual activity

  5. Limit admin permissions - Only assign admin role when necessary

  6. Use strong passwords - If not using SSO, enforce password policies

For All Users

  1. Use strong, unique passwords - Never reuse passwords

  2. Enable MFA on your account - If available

  3. Log out after sessions - Especially on shared computers

  4. Don't share credentials - Each user should have their own account

  5. Report suspicious activity - Contact admin or support immediately

  6. Be cautious with exports - Exported data contains sensitive information

Third-Party Security

Integrations

Security for data integrations:

  • Encrypted connections to HRIS systems (Workday, BambooHR, ADP)

  • Secure SFTP transfers

  • API authentication and authorization

  • Regular security reviews of integration partners

Vendors & Subprocessors

Agentnoon's vendor management:

  • Security assessment of all vendors

  • Data Processing Agreements (DPAs) in place

  • Regular vendor security reviews

  • Compliance with GDPR Article 28 (processor requirements)

Vulnerability Management

Proactive security:

  • Regular security assessments and penetration testing

  • Vulnerability scanning and remediation

  • Security patch management

  • Bug bounty program (if applicable)

Responsible disclosure:

  • Security researchers can report vulnerabilities

  • Coordinated disclosure process

  • Timely patches for identified issues

Incident Response

Security Incident Procedures

In the event of a security incident:

  1. Detection - Security monitoring and alerting

  2. Assessment - Evaluate scope and impact

  3. Containment - Stop the incident from spreading

  4. Resolution - Remediate the root cause

  5. Notification - Communicate to affected customers

  6. Post-mortem - Learn and improve

Breach Notification

Transparency commitment:

  • Notify affected customers promptly

  • Provide details on incident scope and impact

  • Explain remediation steps taken

  • Comply with GDPR breach notification requirements (72 hours)

Reporting Security Concerns

If you discover a security vulnerability or have security concerns:

Contact: [email protected]envelope

Include:

  • Description of the issue

  • Steps to reproduce (if applicable)

  • Potential impact

  • Your contact information

Response time: We aim to respond to security reports within 24-48 hours.

Frequently Asked Questions

Is my data encrypted?

Yes, all data is encrypted both at rest (in storage) and in transit (during transmission).

Can I choose where my data is stored?

Yes, Agentnoon offers data residency in US, EU, Australia, and UAE regions. Contact your account manager to configure.

What happens to my data if I cancel my account?

Data is retained for 30 days after account termination, then permanently deleted.

Can I export all my data?

Yes, you can export your organizational data, user lists, and audit logs at any time via the platform or API.

Is Agentnoon GDPR compliant?

Yes, Agentnoon is fully GDPR compliant and supports all data subject rights.

Do you have SOC 2?

Yes, Agentnoon is SOC 2 compliant with annual audits.

Can I get a copy of your security certifications?

Yes, contact your account manager or [email protected]envelope to request security documentation.

Additional Resources


Last updated: February 2026 Security documentation version: 1.0

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