circle-exclamationKey Concepts

Essential concepts for understanding Agentnoon

These core concepts will help you navigate Agentnoon and understand how workforce planning works within the platform.


Positions vs People

Position

A job role in your organization, whether filled or open. Positions include attributes such as title, department, salary range, and reporting structure.

People (Employee)

The individual assigned to a position. One person can only fill one position at a time.

💡 Agentnoon is primarily position-based. You plan by creating and modifying positions first, then assigning people to them. This allows you to model future organizational structures before roles are filled.


Main Org vs Scenarios

Main Org

Your current-state organization as it exists today.

  • View-only (cannot be edited directly)

  • Reflects real-time or imported data

  • Updated through data sync

  • Serves as the baseline for scenario planning

Learn more: Key Concepts for Main Org

Scenarios

Editable copies of Main Org used for planning future changes.

  • Support what-if modeling

  • Track additions, reductions, and modifications

  • Can be compared, shared, and submitted for approval

Scenarios are isolated from Main Org until changes are implemented externally and data is refreshed.

Learn more: Key Concepts for Scenarios


Views: Org Chart vs Directory

Org Chart View

A visual, hierarchical view that displays reporting relationships.

Best used for:

  • Understanding organizational structure

  • Visualizing reporting lines

  • Drag-and-drop changes in scenarios

Directory View

A table-style view of all positions and employees with sortable columns.

Best used for:

  • Bulk analysis

  • Filtering and sorting data

  • Exporting structured reports

💡 You can switch between Org Chart and Directory views at any time with keyboard shortcuts (3 for Org Chart, 5 for Directory).


Cards

In Org Chart view, each position appears as a card.

Cards display key information such as:

  • Name and title

  • Department

  • Direct reports count

  • Additional selected attributes

Card content can be configured to display different fields, including calculated metrics.

Card interactions:

  • Click to open detail panel

  • Hover to see quick info

  • Drag to move to new manager (in scenarios)

  • Color-coded indicators show change type (in scenarios)


Attributes vs Fields

Attributes

Data points about positions or people (for example, Department, Location, Salary, Title).

Fields

How attributes are organized and displayed in the platform.

Attributes appear throughout the system — on cards, in the Directory, in analytics charts, in filters, and in exports.

There are two types of attributes:

  1. System attributes (FX) Calculated automatically by the platform. These update automatically as the organization changes. Examples include:

    • Span of Control

    • Layer

    • Total Org Size

    • Cost Impact

  2. Custom attributes

    Defined by your administrator to reflect your organization’s structure. Custom attributes can be used in filters, highlights, analytics, and exports. Examples may include:

    • Business Unit

    • Cost Center

    • Employee Type

    • Pay Grade

Learn more: Fields and Attributes


Spans and Layers

Span of Control (SOC)

Span of Control helps evaluate management distribution and organizational balance. It is calculated automatically and reflects the number of positions that report directly to a given position.

Common ranges:

  • Individual Contributors: 0 direct reports

  • First-Line Managers: 5–10 direct reports

  • Mid-Level Managers: 5–8 direct reports

  • Executives: 5–10 direct reports

Layers

Layers help define organizational depth and represents the number of management levels between a position and the CEO. Industry best practice typically ranges from 4–7 layers for most companies, depending on size and complexity.

Example:

  • CEO: Layer 0

  • VP: Layer 1

  • Director: Layer 2

  • Manager: Layer 3

  • Individual Contributor: Layer 4


Permissions & Access Control

Access Groups

Access Groups define who can see what data in the platform and can be scoped based on department, location, or other defined attributes.

Permission Levels:

  • Viewer: Can see data, cannot edit

  • Planner: Can create and edit scenarios

  • Approver: Can approve scenario changes

  • Admin: Full system access, configuration

Permissions are configured by administrators.

Learn more: Access Control


Deep Dives

  • Key Concepts for Main Org — Data sync, read-only nature, baseline for scenarios

  • Key Concepts for Scenarios — Change types, OpEx Panel, approvals, comparisons

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