Workforce Hub Fundamentals

Introduction to workforce analytics and insights

Workforce Hub is Agentnoon's analytics module. It provides pre-built charts that turn your org data into visual insights — span of control distribution, headcount breakdowns, organizational depth, and more.

Workforce Hub is for analysis, not editing. Use it to understand your org structure, then model changes in Scenarios.

Available Charts

• Layers and Spans of Control — Distribution of managers across org layers and span ranges. Identifies compression (managers with 1–2 reports) and overburdened managers.

• Headcount Distribution — Breakdown of headcount by layer, department, location, or any field.

• Headcount Heatmap — Two-dimensional view of headcount across any two attributes. Useful for spotting anomalies in org depth.

For the full list, see Chart Library.

Navigating Charts

When you first open Workforce Hub, click on any chart tile to view it. After opening a chart, a chart selector dropdown appears at the top for switching between charts.

Each chart has consistent controls:

• Gear icon — Chart properties, sorting options, axis configuration, and number vs. percentage toggle

• Filters — Narrow data to specific departments, locations, or other attributes

• Table view — Switch to see underlying data in spreadsheet format

• Click any bar or segment — Drill into the specific positions behind that data point

For detailed navigation, see Chart Navigation.

Exporting

Download individual charts as PNG (images), PowerPoint (editable chart objects), or CSV (raw data). For multi-chart presentations, see Slide Packs.

Workforce Hub in Scenarios

When you open Workforce Hub inside a scenario, you can toggle between Before and After views to compare your baseline against your proposed changes. This is useful for showing stakeholders the structural impact of a plan.